Copado Status
All Systems Operational

About This Site

Welcome to the Copado status page.
Transparency is one of our key values.
We created a rock solid service and we are proud to share our status page with the world.

Uptime over the past 90 days. View historical uptime.
North America Operational
90 days ago
100.0 % uptime
Today
CICD ? Operational
90 days ago
100.0 % uptime
Today
Copado Robotic Testing ? Operational
90 days ago
100.0 % uptime
Today
Essentials Operational
90 days ago
100.0 % uptime
Today
Copado Version Control Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
CopadoGPT Operational
90 days ago
100.0 % uptime
Today
Copado AI Services Operational
90 days ago
100.0 % uptime
Today
Data Deploy Service Operational
90 days ago
100.0 % uptime
Today
Copado Success Community Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
CICD ? Operational
90 days ago
100.0 % uptime
Today
Copado Robotic Testing Operational
90 days ago
100.0 % uptime
Today
Essentials Operational
90 days ago
100.0 % uptime
Today
Copado Version Control Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
Copado AI Services Operational
90 days ago
100.0 % uptime
Today
Data Deploy Service Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
100.0 % uptime
Today
CICD ? Operational
90 days ago
100.0 % uptime
Today
Copado Robotic Testing Operational
90 days ago
100.0 % uptime
Today
Essentials Operational
90 days ago
100.0 % uptime
Today
Copado Version Control Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
Copado AI Services Operational
90 days ago
100.0 % uptime
Today
Data Deploy Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Downtime - APAC Customers Apr 17, 2025 15:00-17:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the APAC region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.
Posted on Jan 13, 2025 - 20:20 UTC
Planned Downtime - EMEA Customers Apr 23, 2025 01:00-03:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the EMEA region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.
Posted on Jan 13, 2025 - 20:18 UTC
Planned Downtime - US Customers Apr 24, 2025 01:00-03:00 UTC
During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in North America.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.
Posted on Jan 13, 2025 - 20:18 UTC
Past Incidents
Mar 18, 2025

No incidents reported today.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Metadata refreshing.
Resolved - We have determined that there were no additional occurrences in the last hour. We are marking this event as resolved.
Mar 13, 10:37 UTC
Monitoring - The hotfix has been released. We will monitor the impact for a short period and update this incident to Resolved.
Mar 13, 07:19 UTC
Identified - We know that some clients are having issues related to retrieving metadata and describing components in the commit grid.
The issue has been identified, and our development team is in the final stages of preparing a resolution. We anticipate releasing a hotfix within the next few hours.
We appreciate your understanding as we work as quickly as possible to resolve this matter. Make sure to subscribe for automated updates.
Mar 12, 23:21 UTC
Investigating - Identified: We know that some clients are having issues related to retrieving metadata and describing components in the commit grid.
The issue is identified, and our development team is in the final stages of preparing a resolution. We anticipate releasing a hotfix within the next few hours.
We appreciate your understanding as we work as quickly as possible to resolve this matter. Make sure to subscribe for automated updates.
Mar 12, 22:38 UTC
Planned Downtime - US Customers
Completed - The scheduled maintenance has been completed.
Mar 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 01:00 UTC
Scheduled - During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in North America.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.
Jan 13, 20:12 UTC
Mar 12, 2025
Planned Downtime - EMEA Customers
Completed - The scheduled maintenance has been completed.
Mar 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 01:00 UTC
Scheduled - During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the EMEA region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.
Jan 13, 20:12 UTC
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025
Planned Downtime - APAC Customers
Completed - The scheduled maintenance has been completed.
Mar 6, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 16:00 UTC
Scheduled - During this planned downtime we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.

Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the APAC region.

If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete.
Jan 13, 20:14 UTC
Mar 5, 2025

No incidents reported.

Mar 4, 2025
Get Metadata and Snapshot Issue
Resolved - After the hotfix, our monitoring shows no new instances of this error occurring- this incident is being marked Resolved.
Mar 4, 16:40 UTC
Monitoring - The hotfix has been released. We will monitor the impact for a short period and update this incident to Resolved.
Mar 4, 15:06 UTC
Update - Our engineering team has reviewed this issue further, and confirmed that customers on Salesforce patch 9.10 are also affected, due to another object not included in the library.

They have prepared a hotfix which addresses all cases. This hotfix is being tested now and will be released shortly.
Mar 4, 13:34 UTC
Identified - It appears that Salesforce has introduced a change to the Partner WSDL in patch 9.9 which is unexpectedly returning JSON for the certain objects in the describe call.

This is affecting customers on this version in their ability to get metadata, and to create snapshots.

We have temporarily implemented a method to ignore this object in the Salesforce Partner WSDL and have informed Salesforce of the issue.

Our engineering and infrastructure teams are engaged and we will share updates here as our investigation continues.
Mar 3, 22:35 UTC
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