Update - We are still actively investigating this issue and working toward a resolution. We will update this status with more information as it becomes available.
Aug 27, 2026 - 12:25 UTC
Investigating - We are currently investigating reports from a small number of customers regarding unexpected job executions. Our team is actively reviewing the behavior and working to better understand the issue. While we are currently investigating this, please feel free to open a case through our Success Community if you are experiencing any related issues.
Aug 27, 2026 - 08:46 UTC
During this planned downtime, we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.
Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the APAC region.
If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete. Posted on
May 26, 2026 - 10:57 UTC
During this planned downtime, we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.
Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in the EMEA region.
If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete. Posted on
May 26, 2026 - 10:59 UTC
During this planned downtime, we will perform maintenance, enhancements and needed improvements to keep Copado secure, robust and reliable. We recognize the important role that Copado plays in your success, and we aim to minimize disruption by planning and scheduling this downtime in advance.
Please note that Copado performs planned downtime operations regionally. This planned downtime will affect customers on Copado backends, including dedicated backends, located in North America.
If you have any scheduled jobs during this window, please reschedule them or try them after the maintenance window is complete. Posted on
May 26, 2026 - 11:00 UTC
Resolved -
We have determined that there were no additional occurrences in the last hour. This incident has been resolved.
Aug 22, 02:16 UTC
Monitoring -
The Salesforce degradation invalidated active Refresh Tokens, causing Copado jobs to lose access to their connected orgs. To restore functionality, please perform the following steps:
1. Re-authenticate your Copado user credentials to generate new, valid refresh tokens. 2. Retry any failed Copado jobs.
If you continue to experience any issues after re-authenticating, please reach out to our support team for assistance.
Aug 21, 21:57 UTC
Investigating -
We are currently tracking Salesforce service degradation impacting org authentication and Copado deployments. We are monitoring the situation closely and will provide further updates as they become available. Check status.salesforce.com for additional details.
Aug 21, 18:24 UTC