Salesforce has indicated that the second incident impacting the use of Copado is now resolved. We are marking this as resolved, but will continue to monitor for impact from both of the reported incidents.
Posted Nov 03, 2023 - 15:47 UTC
Update
Salesforce is performing a rollback of the latest release to resolve the remaining incident. Initial testing suggests that this is resolving previously reported issues. We will continue to monitor and update this status to resolved once Salesforce indicates the rollback is complete.
Posted Nov 02, 2023 - 18:44 UTC
Update
Salesforce has indicated that one of the two incidents (below) is resolved; however, we still recommend delaying any activities within Copado until the other incident is resolved.
While there is no impact to the Copado Infrastructure itself, we have seen examples where the Salesforce records associated with Copado jobs are not successfully created.
We recommend delaying any Copado actions until Salesforce has confirmed these incidents are resolved. We also recommend that our customers review any jobs that were already performed during the incidents to confirm the records were created successfully.
Additionally, these incidents are impacting our own Salesforce instance. Support for any cases submitted while the incidents are ongoing may be delayed, and there is a possibility that any cases created during the incidents, or during the mitigation actions that are occurring now, may not have been successfully transmitted. Please follow up to confirm successful transmission of support cases after the Salesforce issues are resolved.
Posted Nov 02, 2023 - 15:06 UTC
This incident affected: North America (CICD, Copado Robotic Testing, Essentials), EMEA (CICD), and APAC (CICD).