Copado Slowness, Intermittent Errors

Incident Report for Copado Solutions

Resolved

Remediation complete, and performance has returned to normal.

Posted Oct 21, 2021 - 15:42 UTC

Identified

Remediation efforts are currently underway, and performance is improving. This Incident will be updated shortly when remediation efforts are completed.

Posted Oct 21, 2021 - 15:14 UTC

Investigating

We are currently investigating reports of slowness and an increased rate of error messages in Copado. The issue is limited to customers on our Heroku backend.

Posted Oct 21, 2021 - 13:20 UTC

This incident affected: North America (CICD) and EMEA (CICD).